Essential FAQs
Application
- I need to add my Drivers License number to my application. Where do I find my card number?
- How do I rent a product?
- What sort of information do I need to include in my application?
- Do you run credit checks?
- I've just had my application approved. Can I add another product to it?
- Can I visit a store and arrange to rent a product via Essentials?
Contracts
- Need help understanding your options?
- How does blocking technology work on my phone?
- What if something happens and I can't continue with the rental agreement?
- How do I cancel my contract?
- Do I own the product at the end of the rental term?
- How long are your rentals?
Delivery
- Apple iPhone 14 Updates
- iPhone 14 Pro and iPhone 14 Pro Max Shipping Delay
- Where's my order? I haven't received it yet?
- How quickly will I receive my order after I've submitted my application?
- Do you offer same day delivery?
- How do I collect / receive my order?